Credit Card Value Chain- Credit Card Issue, Servicing Credit Card Accounts, Credit Card Applications, Financial Product Lines, Payment processing, Credit Card Collections, Compliance to FSA and TCF
Telecom- Dial up Internet settings, Broadband, Technical Support, Safety, Network Status page, Latest Virus Alerts, Talk Plans
Industry Expertise: Green Belt Certification on Six Sigma Principles, Approach and Implementation, TAP certification on Training Delivery by the Training Foundation of UK, Behavioral Analytics by Compucredit
Domain Expertise: Compliance Standards such as Infosec, DPA, FSA, and TCF, Credit Card Product Knowledge, FDCPA, Collections
Computer Expertise: MS Office, MS Word, Excel, Power Point and Creation of Process Maps on Visio.