Category:
Call Center JOB WANTED:
Date Posted:
more than 1 month ago (Not Renewed))
Description:
SPECIALIZATIONS Credit Card Value Chain- Credit Card Issue, Servicing Credit Card Accounts, Credit Card Applications, Financial Product Lines, Payment processing, Credit Card Collections, Compliance to FSA and TCF Telecom- Dial up Internet settings, Broadband, Technical Support, Safety, Network Status page, Latest Virus Alerts, Talk Plans Industry Expertise: Green Belt Certification on Six Sigma Principles, Approach and Implementation, TAP certification on Training Delivery by the Training Foundation of UK, Behavioral Analytics by Compucredit Domain Expertise: Compliance Standards such as Infosec, DPA, FSA, and TCF, Credit Card Product Knowledge, FDCPA, Collections Computer Expertise: MS Office, MS Word, Excel, Power Point and Creation of Process Maps on Visio.
Type:
Full-Time Permanent
Job Title:
Training and Development Manager
Education Required:
Bachelors
Company:
Firstsource Solutions
Address:
L-488, 7th Floor, Raghunath Vihar AWHO
Phone:
919820408871 Please quote Adpost when calling